CONTACTO Y AYUDA


ESCRÍBENOS


INFORMACIÓN DE CONTACTO


  • reservas@tierradeagua.org
  • Oficina Medellín: +574 366 63 33 
  • Móvil: +57 301 741 41 99 
  • Ventas: +57 3022398899
  • ECO HOTEL Móvil: +57 313 7881194
  • Sala de ventas: Carrera 35 # 86 – 94, Provenza.
  • Medellín, Colombia, CO.

F.A.Q.


What are the check-in and check-out hours from the rooms?

You can get to the Eco Hotel starting from 9 a.m. and enjoy our facilities, if your cabin is available and ready when you arrive you will be able to use it without additional charge. The check-in regulatory hours or the time where we turn in the cabin to the guest is 3 p.m. and the check-out time or return of the cabin is at 1 p.m. Anyway, you can stay in the Eco Hotel facilities until 5 p.m.  If you cabin is not reserved by another guest you can return the cabin until 4 p.m. without additional charge.

Are pets allowed?

In the Eco Hotel Tierra de Agua pets are allowed, as long as they do not disturb the rest of the other guests in our facilities. Please let us now in our reservation central if you are visiting us with your pet and remember to bring all the necessary elements for its care and tidiness. Pets are not allowed in the restaurant nor the inside of the swimming pools.

What activities does the hotel offer for kids?

The Eco Hotel is an ideal place for kids of all ages. Here they come to a natural environment where the oxygen, water and nature in general will make them overfill with joy.  The crystal-clear water gorge, the natural swimming pool, the ping-pong table, board games and spacious facilities with different activities such as horse riding, walks, zip lines and paragliding will make of this an unforgettable experience for kids from 0 to a 100!

Is the road suitable for any type of car and does the hotel have a parking lot?

Yes, 90 percent of the route is in the Medellín - Bogotá Highway most of it has big lanes. The entrance to Cocorná, which is 7 km, is paved and steps into the natural world that surrounds us.  When you arrive to town you have to take a gravel road with rails for 1 km and a half until the Eco Hotel. This road you can pass slowly and any car can go through it.  Your car can stay in our parking lot free of charge.

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All rights reserved. ECO HOTEL TIERRA DE AGUA 2016
El Algarrobo, Cocorná Antioquia, Colombia, CO.
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